Nepal's Electronics Leader on One Core

Executive Summary

Him Electronics, the consumer electronics division of Nepal’s Golchha Group, spans the full life of a product — manufacturing and importing, distributing nationwide, reaching retail counters across the country, and servicing what it sells long after.

With TEKROI as implementation partner, that whole span runs on SAP Business One — and with TEKAI, TEKROI’s AI on live SAP data, questions that once meant a report request are answered in seconds from the system itself.

About Him Electronics

Him Electronics is Golchha Group’s electronics division, described in the group’s published profile as among Nepal’s first television manufacturers, today covering household and kitchen appliances, smartphones, lighting and electrical systems with a nationwide sales and service network.

The Challenge: Receivables Visibility in Electronics Distribution

A business that manufactures, distributes, retails and services carries four operating models in one company:

• Manufacturing and trading side by side — assembled products and imported brands demanded different flows in one inventory.
• A nationwide network — moving stock across distribution centers to a large retail reach meant constant allocation decisions on imperfect information.
• Service as a business — warranty and after-sales across many service points generated data that rarely returned to planning.
• Seasonal, scheme-driven sales — festival demand and brand schemes required pricing and stock agility the old tools couldn’t keep up with.
• Questions waiting on reports — management insight depended on someone building the report first.

The Solution: SAP Business One + TEKAI for Consumer Electronics

TEKROI implemented SAP Business One across the business, then put TEKAI on top of the live data:

Manufacturing & Imports

• Production for assembled lines alongside import purchasing with landed costs — one inventory, both models.

Distribution & Retail Reach

• Warehouse and distribution-center stock, dealer and channel sales, schemes and pricing managed centrally.

Service Network

• Warranty and service flows across service points, with parts inventory connected to the same core.

TEKAI — AI on Live Data

• Natural-language answers from live SAP Business One data — receivables, stock, sales performance — without waiting for reports.

Implementation Journey

TEKROI’s fixed-scope methodology took the project from assessment to go-live through eight stages: assessment, blueprint, configuration, customization, data migration, training, go-live and ongoing support.

Results

• Four operating models, one system — manufacturing, imports, distribution and service share a single live core.
• Network stock in view — allocation across distribution centers and channels runs on current positions.
• Service data comes home — warranty and service activity feeds planning instead of dying in registers.
• Answers in seconds — with TEKAI, leadership queries live data conversationally instead of commissioning reports — receivables positions that once took a report cycle are answered in seconds.
• A group pattern — Him Electronics stands alongside Golchha’s automotive business on SAP Business One with TEKROI.

Why This Story Matters

Him Electronics is what platform thinking looks like in consumer electronics: every stage of the product’s life on one core, with AI answering from it directly. For manufacturers-cum-distributors anywhere, this is the shape to copy.