SAP Business One
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Frequently Asked Questions

Everything you need to know about SAP Business One, TEKAI, pricing, support and how TEKROI delivers around the world. Can't find your answer? Contact us and we'll get back to you.

General

Which industries does TEKROI serve?

TEKROI has built solutions for 32 industry verticals: process manufacturing (cement, steel, chemicals, foam, cables), pharma and med-tech (API, formulations, excipients, stents, analysers), engineered and custom machinery, automotive CKD assembly, food and confectionery, aerospace and defence components, construction and infrastructure, trading and distribution, retail, healthcare services, agri warehousing and technology services.

Who is TEKROI?

TEKROI Private Limited is a Hyderabad, India-based official SAP partner (PartnerEdge — Sell & Service) for SAP Business One, listed on SAP Partner Finder, founded in 2020 by practitioners with 20+ years in SAP Business One. The 60+ member team has delivered 350+ implementations across four continents and builds TEKAI, the SAP-recognized AI layer for SAP Business One. The name says it plainly: TEK for technology, ROI for return on investment.

Where can I verify TEKROI's SAP partnership?

TEKROI is an official SAP partner (PartnerEdge — Sell & Service) for SAP Business One, listed on SAP's public partner directory. Verify the partnership on SAP Partner Finder at https://partnerfinder.sap.com/profile/0002475527

We already use accounting software. Why move to an ERP like SAP Business One?

Accounting software records transactions; an ERP runs the operation. SAP Business One connects finance to inventory, production, purchasing, sales and service in real time — so stock, costs, margins and cash flow are visible while there is still time to act, not after month-end.

How do I book a demo?

Call +91 9700 363636 or use the contact form on tekroi.com/contact. You get a 30-minute session on your own scenarios — implementation, migration, support or TEKAI — with no obligation.

SAP Business One

What is SAP Business One and who is it for?

SAP Business One is an integrated ERP built for small and mid-size enterprises. It connects finance, sales, purchasing, inventory, production, projects and service in one system, on SQL Server or SAP HANA, in the cloud or on-premise. TEKROI configures it for 32 industry verticals — from cement and pharma to trading, retail and healthcare.

How long does a SAP Business One implementation take?

TEKROI's fixed-scope cloud subscription implementations follow a 6-week go-live path: assessment, blueprint, configuration, data migration, training and go-live — with on-site support through your first close. Larger or heavily customised projects are scoped individually with a committed timeline.

Can TEKROI migrate SAP Business One from SQL to HANA?

Yes. TEKROI handles end-to-end SQL-to-HANA migration, including assessment, data migration, testing, go-live and ongoing support.

Does TEKROI handle GST, e-invoicing and Indian localization?

Yes. GST returns, e-invoicing, TDS/TCS, digital signatures and bank integrations are part of TEKROI's standard SAP Business One implementations for Indian businesses.

TEKAI

What is SAP Business One AI?

SAP Business One AI means using AI assistants directly on your live SAP Business One data — asking questions in natural language, automating reports and documents, and getting predictive alerts, instead of building queries and exports by hand. TEKAI is TEKROI's SAP Business One AI product: it connects AI models such as Claude, ChatGPT and Perplexity to your live ERP via the Model Context Protocol (MCP), read-only by default, with your data never used for model training. It was featured by SAP in its global AI Partner Innovations playbook as one of only four Generative AI solutions for SAP Business One worldwide.

What is TEKAI?

TEKAI is TEKROI's AI layer for SAP Business One. It connects your live ERP data to AI assistants such as Claude, ChatGPT and Perplexity, so approved users can ask questions in plain language, receive automated reports (including on WhatsApp), capture documents by OCR, and get predictive alerts like stock-shortage and cashflow forecasts. TEKAI was featured by SAP in its global AI Partner Innovations playbook — one of only four Generative AI solutions for SAP Business One worldwide, and the only Asia-based solution among the four. Source: SAP playbook PDF — https://dam.sap.com/mac/app/p/pdf/asset/preview/P1AT6Yj?ltr=a&rc=10&doi=SAP1280214

Can TEKAI run on our existing SAP Business One system?

Yes. TEKAI deploys against SAP Business One on both SQL Server and HANA, cloud or on-premise, on your existing installation — no reimplementation required. Setup on a running system is typically completed within a day.

Is TEKAI featured by SAP?

Yes. TEKAI was featured by SAP in its global AI Partner Innovations playbook — one of only four Generative AI solutions for SAP Business One worldwide, and the only Asia-based solution among the four. Source: SAP playbook PDF — https://dam.sap.com/mac/app/p/pdf/asset/preview/P1AT6Yj?ltr=a&rc=10&doi=SAP1280214 · Read the story at https://tekroi.com/blog/sap-recognizes-tekai-one-of-four-generative-ai-partners-globally/

Does TEKAI train AI models on our business data?

No. TEKAI answers by querying your SAP Business One data live at the moment a question is asked. Your business data is not used to train AI models, access is provisioned only for users you approve, and every question and action is logged for audit.

What does TEKAI cost compared to a custom AI build?

A custom AI agent for a single meaningful workflow typically costs $35,000–60,000 (₹30–50 lakh) to build, plus a maintenance line of $500–700 (₹42,000–58,000) per month that most proposals omit, because the underlying model changes every few months and someone must re-test against it. TEKAI is ₹5,000 per company per month in India ($150 globally) with your own AI subscription, live in a day on your existing installation. Custom builds still win for very high transaction volume, genuinely unique processes, or workflows that are a competitive advantage — the full comparison is in our free 30-Day Workbook at tekroi.com/tekai/workbook/.

Can TEKAI follow our own business policies?

Yes. You load your existing documents — credit limits by segment, tolerance days, discount ceilings, reorder rules, approval matrices — and TEKAI applies them when answering. The same question that returned a generic list before returns the specific customers in breach, the invoices behind them, and the rule each violates. It will also refuse actions your policy forbids, such as releasing an order beyond a credit limit, and route them to approval instead.

Pricing

How much does SAP Business One cost with TEKROI?

TEKROI's all-inclusive cloud subscription plans start at ₹79,999 per month for 10 users (Launch), ₹1,14,999 for 15 users (Accelerate) and ₹1,49,999 for 20 users (Scale) — covering licences, hosting, implementation and support. On-premise and perpetual-licence options are quoted per scope.

What is included in the cloud subscription?

Everything needed to run: SAP Business One licences, secure cloud hosting with 99.9% SLA, implementation with industry templates, GST returns and e-invoicing localization, bank integrations, WhatsApp delivery, training, and ongoing support. TEKAI is included in every TEKROI cloud subscription plan. For businesses already running SAP Business One, TEKAI is also available standalone at ₹5,000 per company/month in India and $150 per company/month elsewhere (bring your own AI subscription; scoped deployments with additional interfaces, write actions or automations are quoted on a demo call).

Support

Does TEKROI provide support after go-live?

Yes. The same Hyderabad hub that builds your system supports it — AMC support windows aligned to your time zone, version upgrades, user training, and TEKAI monitoring and alerts on live data. TEKROI's experience spans more than 350 SAP Business One implementations, with ongoing support delivered from its Hyderabad hub.

Global Delivery

Does TEKROI deliver SAP Business One outside India?

Yes. TEKROI has delivered 350+ implementations across India, Nepal, East & Southeast Asia, the Middle East, Africa, the UK, Europe and the Americas — built and supported from its Hyderabad hub with on-site milestones where they matter.

How does a remote-first implementation work?

Discovery, build, testing and training run over structured remote sessions from Hyderabad; kick-off, CRP workshops and go-live typically happen on-site. One project manager, one plan — localized per country for tax, e-invoicing, currencies and statutory reporting.

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