Executive Summary
Jagdamba Motors, part of Nepal’s Shanker Group, operates one of the country’s most complete automotive value chains: CKD (completely knocked down) manufacturing of TVS two- and three-wheelers, nationwide multi-brand distribution, and retail sales through its dealer network — with dealers operating on a Dealer Management System (DMS) — alongside Proton automobiles and CASE and Zoomlion construction equipment. Running assembly, imports, distribution and dealer retail on disconnected systems meant the same vehicle was tracked differently at every stage of its journey.
TEKROI tailor-made the solution to suit Shanker Group’s business: SAP Business One as the single core, configured around Jagdamba’s multi-brand operation and integrated with the DMS its dealers use at the retail edge. Today, a TVS vehicle is visible on one platform from the arrival of CKD kits, through assembly and quality release, into regional distribution, and out to the dealership where it is sold and serviced — with inventory, ordering and service automated across the dealer network.
About Jagdamba Motors & Shanker Group
Shanker Group is one of Nepal’s leading business houses, with interests spanning multiple industries. Jagdamba Motors is the group’s automotive arm, holding the authorized franchise for TVS in Nepal — covering CKD manufacturing and distribution through to retail — together with Proton passenger vehicles and CASE Construction Equipment and Zoomlion in the construction machinery segment.
The Challenge: Inventory and Ordering Across a Dealer Network
Before the SAP Business One implementation, each stage of the business ran on its own tools and processes, creating friction everywhere a vehicle, part or invoice crossed a boundary:
- Assembly and inventory disconnect — CKD kit consumption, work-in-progress and finished-vehicle stock were not visible in one place, making production planning dependent on manual reconciliation.
- Distribution blind spots — regional stock, dealer orders and in-transit vehicles were tracked in spreadsheets and phone calls, so allocation decisions ran on yesterday’s information.
- A disconnected retail edge — dealership sales, spare parts and service activity in the DMS did not flow back automatically, delaying revenue recognition, incentive settlement and demand planning.
- Multi-brand complexity — TVS two-wheelers, Proton automobiles and CASE/Zoomlion construction equipment each carry different sales cycles, service models and margin structures, yet management needed one consolidated view.
- Month-end effort — finance teams spent days consolidating across entities and systems before management saw reliable numbers.
The Solution: SAP Business One for Automotive Distribution
TEKROI tailor-made the solution to suit Shanker Group — SAP Business One implemented as the single core across the value chain, configured for Jagdamba’s multi-brand structure, with the DMS its dealers use integrated at the retail edge:
CKD Manufacturing
- Bills of material and production orders for TVS two- and three-wheeler CKD assembly — kit receipt, line consumption, work-in-progress and finished-goods declaration in one flow.
- Batch and chassis-level traceability from kit to finished vehicle.
Distribution
- Centralized purchasing and imports, landed-cost tracking, and warehouse-wise inventory across regions.
- Automated dealer ordering with credit control, pricing and scheme management by brand.
Dealer Retail via DMS Integration
- Two-way integration between SAP Business One and the Dealer Management System: dealer sales, spare parts and service transactions flow into SAP; stock, pricing and scheme data flow out to dealers.
- Automated inventory, ordering and service across the dealer network — the retail edge and the core finally speaking the same language.
Construction Equipment Business
- Sales, service contracts and parts management for CASE and Zoomlion equipment, where after-sales service and parts availability drive the customer relationship.
Finance & Management
- One chart of accounts across the business, brand- and channel-wise profitability, and management dashboards on live data.
Implementation Journey
TEKROI’s fixed-scope methodology took the project from assessment to go-live through eight stages: assessment, blueprint, configuration, customization, data migration, training, go-live and ongoing support.
Results
- One platform, whole value chain — a TVS two- or three-wheeler is tracked on the same system from CKD kit receipt, through assembly and quality release, into distribution and out to the dealership where it is sold and serviced.
- Automated inventory, ordering and service across the dealer network — dealer transactions in the DMS flow into SAP Business One without re-entry, and stock, pricing and schemes flow back out.
- Live visibility, plant to showroom — stock positions across the plant, regional warehouses and dealer network are read from one system instead of assembled from reports.
- Multi-brand clarity — TVS, Proton, CASE and Zoomlion each carry their own pricing, schemes and profitability views inside one consolidated business.
- Faster, cleaner finance — one chart of accounts and automated flows from every stage of the chain simplify month-end consolidation and give management live numbers.
Why This Story Matters
Most ERP case studies cover one link of a value chain. This one covers all of them: the same platform runs the assembly line where a TVS motorcycle is built, the distribution network that moves it, and — through DMS integration — the showroom where it is sold and the workshop where it is serviced. For any automotive manufacturer, importer or distributor evaluating SAP Business One, Jagdamba Motors is proof that one system can hold the whole journey, from CKD kit to customer.
