Care on One System

Executive Summary

An eye care network is a healthcare provider, a pharmacy, and an optical retailer at once — every center consuming surgical supplies per procedure, dispensing medicines, and selling optical products, all of which must be purchased, stocked and accounted across locations.

With TEKROI as implementation partner, Abate runs those operations on SAP Business One: center-wise inventory of consumables, pharmacy and optical stock, centralized purchasing, and consolidated finance — with TEKAI available to answer questions from the live data.

About Abate

Abate operates eye care centers combining clinical services with pharmacy and optical retail.

The Challenge

Healthcare operations put retail-grade inventory problems inside a clinical setting:

• Consumption per procedure — surgical consumables used per case needed to reconcile against stock, center by center.
• Three inventories in one — clinical consumables, pharmacy and optical retail each with expiry, batch and pricing rules.
• Purchasing across centers — decentralized buying meant inconsistent rates and stock imbalances.
• Center vs. network view — each center’s operations and the group’s consolidated picture were assembled manually.

The Solution

TEKROI implemented SAP Business One across the network’s operations:

Multi-Center Inventory

• Center-wise stock of clinical consumables, pharmacy items and optical products, batch- and expiry-controlled.

Procurement

• Centralized purchasing with center-level distribution — one negotiated rate serving every location.

Finance

• Center-wise performance and consolidated books on live data.

TEKAI — AI on Live Data

• Conversational answers on stock, purchases and center performance from the live system.

Implementation Journey

TEKROI’s fixed-scope methodology took the project from assessment to go-live through eight stages: assessment, blueprint, configuration, customization, data migration, training, go-live and ongoing support.

Results

• Inventory discipline in a clinical setting — consumption, expiry and batches controlled across every center.
• Purchasing power consolidated — the network buys as one and distributes to many.
• Centers comparable at a glance — performance is read per center and as a group without manual assembly.
• Questions answered from live data — with TEKAI, stock, purchase and center-performance queries are answered in seconds, not report cycles.

Why This Story Matters

Healthcare services rarely appear in SAP Business One case studies — which is exactly why this one matters. Abate shows the platform running the commercial spine of a care network, the reference for hospitals, clinics and diagnostic chains.