Retail Vision, Operational Clarity

Executive Summary

Optical retail is deceptively complex: frames and sunglasses behave like fashion inventory, lenses are made-to-prescription items with lab workflows, and clinical services sit alongside both — every sale potentially a retail item, a custom job and a consultation at once.

With TEKROI as implementation partner, Laxmi Eyecare runs that mix on SAP Business One: store-wise retail stock, prescription job flows, centralized purchasing and consolidated finance — one system behind every counter.

About Laxmi Eyecare

Laxmi Eyecare operates optical retail and eye care services.

The Challenge

Optical retail joins three businesses at one counter, and the systems must follow:

• Fashion-like frames inventory — styles, brands and seasons across stores demanded retail discipline.
• Prescription jobs — every lens order is a made-to-spec job moving between store, lab and customer.
• Store-to-center consistency — pricing, offers and stock policies had to hold across locations.
• Purchasing fragmentation — store-level buying meant inconsistent rates and imbalanced stock.

The Solution

TEKROI implemented SAP Business One across the retail network:

Retail Inventory

• Store-wise stock of frames, sunglasses, lenses and accessories with brand and style visibility.

Prescription Workflow

• Order-to-lab-to-delivery job tracking for made-to-prescription work.

Central Purchasing

• Consolidated buying with store-level distribution — one negotiated rate for the network.

Finance

• Store-wise performance and consolidated books on live data.

Implementation Journey

TEKROI’s fixed-scope methodology took the project from assessment to go-live through eight stages: assessment, blueprint, configuration, customization, data migration, training, go-live and ongoing support.

Results

• Every counter on one system — retail, prescription jobs and services share a single record.
• Stock that matches the shelf — store-wise inventory accurate across styles and brands.
• Jobs that don’t get lost — prescription work tracked from order to hand-over.
• Stores comparable at a glance — network performance read store by store and as one business.

Why This Story Matters

Specialty retail chains outgrow POS-only systems the day they open a second store. Laxmi Eyecare shows SAP Business One as the operating core behind a growing eye care retail network.