INDUSTRY 28 Retail

SAP Business One ERP for Retail

Every sale visible. Every customer connected.

Unite stores, inventory, pricing, promotions and customer activity in real time — delivering faster service and consistent retail experiences.

Book a live demo — bring your own questions. Talk to an industry expert

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Industry OS

Multi-store optical chains

TEKAI Eyecare OS

TEKAI Eyecare OS is SAP Business One packaged for multi-store optical chains, covering a live store POS, prescriptions and eye-test history, lens and frame job orders to the lab, cross-store stock and store-wise performance.

Prescription to pickup, in every store.

Fast store POS connected live to SAP Business One
Customer prescriptions and eye-test history
Frame and lens selection, with job orders sent to the lab and tracked to delivery
Stock visibility and transfers across all stores
Store-wise sales, margins and staff performance

Explore TEKAI Eyecare OS →

Add-on modules

Available add-ons for retail

Independent modules that plug into your SAP Business One, including a system set up by another partner.

WMS

Bin-level putaway, picking and packing with barcode scanning, live in SAP Business One stock.

E-commerce Integration

Orders, stock and prices synced between your online store or marketplace and SAP Business One, with no manual order entry.

Barcode & QR

Label printing and scanning for receipt, picking, dispatch and stock counts, posted live to SAP Business One.

WhatsApp Commerce

Suppliers and customers place orders, confirm deliveries and get invoices and statements over WhatsApp, written straight into SAP Business One.

Cloud Hosting

SAP Business One hosted, backed up and monitored for you, with secure access from any location or device.

Customer & Vendor Portals

Self-service portals where customers and vendors see orders, deliveries, invoices and payments from SAP Business One.

All 13 add-on modules →

01The industry challenge

Your operations are connected. Are your systems?

Excess stock and stock-outs coexist across locations

Frequent price changes and schemes erode margins

Sales, warehouse and delivery teams work from different priorities

Collections and credit exposure slow otherwise profitable growth

02Connected operational journey

One flow, from first material to final dispatch.

Every stage below runs as one connected chain — each step visible, costed and quality-controlled in the same system.

1 Merchandise planning

2 Replenishment

3 Store/e-commerce sale

4 Fulfilment

5 Loyalty

6 Returns & analysis

Lot, serial, warehouse, price and order visibility from receipt through fulfilment, return and collection.

03One connected industry solution

Three layers. One system.

SAP Business One provides the transactional core. TEKROI adds the industry controls and integrations. TEKAI turns live operational data into questions, alerts and actions.

The transactional core

Integrated finance, purchasing, inventory, sales, production, projects and reporting.

Industry solutions

Industry processes, controls, integrations, localisations and specialised workflows.

Intelligence on top

AI questions, insights, alerts and agentic automation using live business context.

04Industry capabilities

Built for retail — not adapted to it.

Demand-driven procurement and replenishment

Multi-location stock availability

Price, scheme and margin governance

Order fulfilment and receivables control

Retail-specific costing and profitability

Planning, approvals and exception-based management

05Operational control by responsibility

Every team sees what it owns.

Management

Output, exceptions, working capital, risk and profitability.

Operations

Plans, materials, progress, quality status and delivery commitments.

Commercial

Pipeline, orders, pricing, fulfilment, customer commitments and collections.

Finance

Actual costs, billing, cash flow, receivables and margin performance.

Ask your operations anything.

TEKAI answers from live business context — and turns exceptions into alerts and actions before they become losses.

Live answers · your data, your context

Which items require replenishment by location?

Show slow-moving and ageing inventory with value.

Which orders are blocked by stock, credit or approval?

Compare realised margin by product, customer and channel.

Send overdue collection priorities to the sales team.

06Management KPIs

The numbers leadership runs on.

01 Stock availability

02 Inventory ageing

03 Order fill rate

04 Gross margin by product/customer

05 Receivable days

06 Return rate

07Relevant integrations

Connected to the systems around it.

E-commerce and marketplaces POS and payment systems Barcode scanners WhatsApp and email Banks, tax and e-invoicing

Plus the SAP Business One ecosystem — barcode, banking, tax, e-invoicing and messaging rails already proven across TEKROI deployments.

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Proof in this industry

Optical retail · New Delhi

BONTON Opticians

Twenty Years on One Platform

How BONTON Opticians has run its optical retail business on SAP Business One since 2006 — recognized at the SAP ACE Awards 2008

Read the case study

Optical retail & eye care services

Laxmi Eyecare

Retail Vision, Operational Clarity

How Laxmi Eyecare runs optical retail and eye care operations on SAP Business One

Read the case study

Business Transformation

Ready to connect your entire retail operation?

See how SAP Business One, TEKROI industry solutions and TEKAI can connect the complete retail value chain — with operational visibility and financial control in one system.

Book a live demo — bring your own questions. Talk to an industry expert Explore SAP Business One →

✓ 6 weeks to go-live (standard scope)✓ Transparent fixed-scope pricing✓ Dedicated support

Built on

Technology with Return on Investment.

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